Yes, the customer is responsible to pay for shipping the product back to us for a return.
Yes. While we provide free shipping to you for applicable orders and are happy to provide a 90-day money back guarantee, we do ask that you cover the cost to ship your product(s) back to us using any service you like. We recommend that you use a traceable shipping method, in case there is an issue with the shipping carrier.
If you have any questions, please call us at 888-974-8237 or email us at sales@wilsonsignalbooster.com and provide your name and order number, and one of our customer service representatives will be able to assist you.